F.A.Q.

Q: What exactly is craftstorefinder.com?
A: Craftstorefinder.com is the one-stop site that lists local craft stores in the US and Canada (world-wide coming soon) so you can find the closest one to you. No more googling, no more trying to find something in a Facebook group, all the information are just a fingertip away. You can see all the listed craft stores in the map, but you can also search for specific stores.
In case your favorite local craft store is not listed yet, feel free to add it so others might find it too.

Q: What does it cost?
A: Searching for and adding craft stores is free, so is being listed as a craft store. Right now we are not charging any on-time, monthly, yearly, or any other fees.

Q: How does it work?
A: Every listing includes the name and the address of the craft store, so you can easily see the location on the map. Some listings might include additional information like telephone number, web address, social media links and assortment.

If you don’t see your craft store in our list, feel free to add it.

Q: How do I add a store?
A: To add a store you just need to create an account, but don’t worry, we don’t use your email address for any unsolicited advertisement (see Terms of Service). Now you can go ahead, click on “Add Craft Store” and enter all the important information. Some of them are mandatory (like name of the store and address), some are not needed right away and can be added by you or the administrator of the site at any time. As soon as you entered all the information you can review your submission one more time and send it its way. An administrator will then check the information and either approve the listing, contact you for feedback or delete the information (for example in case of inappropriate content, information from the store owner that they don’t want to be listed, etc.).

You can find a PDF with a detailed instructions here.

Q: I’m a store owner and want my store to be listed. What do I do?
A: Welcome! We are glad that you found us and that you want to be part of craftstorefinder.com! Adding your store is simple. Just create an account (don’t worry, we don’t use your email address for any unsolicited advertisement – see Terms of Service) and click on “Add Craft Store”. Enter all the mandatory information and include everything else you think is important. As soon as you are done you can review your submission one more time and send it its way. An administrator will then check the information and either approve the listing, contact you for feedback or delete the information (for example in case of inappropriate content, etc.)

Q: I’m a store owner and don’t want my store to be listed on craftstorefinder.com. What do I do?
A: If you don’t want to be listed, please send an email to josefine@craftstorefinder.com and we will remove your listing. We continuously want to improve our site and service, so we would appreciate it if you could include a short feedback on why you don’t want to be found on craftstorefinder.com.

Q: Why are there no stores in my area?
A: If you don’t see a craft store close to you, chances are that no one added one yet. In case you know about a craft store in your area, feel free to add it to our list. To add a store you just need to create an account, but don’t worry, we don’t use your email address for any unsolicited advertisement (see Terms of Service).

Q: Are there other benefits of having an account?
A: Yes! Besides being able to add a store to craftstorefinder.com you can mark stores as favorite. For example, when you go on a trip, you can then find your favorite stores on the way easily.

Q: Why can I select only craft stores located in the US or Canada?
A: At the beginning we wanted to keep the area limited to simplify the administrative work and to test the waters. As soon as we have first experiences with how things work out, we will expand the reach to worldwide.

Q: How do I change the password for my user account?
A: If you forgot your password, you can enter your registered email for a password reset when you log in. If you’re still having trouble with your password or logging in to your account, please contact me directly at josefine@craftstorefinder.com.

Q: How do I delete my account?
A: To delete your craftstorefinder.com account, just send an email to josefine@craftstorefinder.com. Deleting your account will immediately and permanently delete all products, images, stats, and other data you have submitted. Please let us know why you want to close your account, so we learn what we can do better in the future.

Q: Is the site secure?
A: All personal information given to us are kept private (see Terms of Service).

Q: Where do I find your Terms of Service?
A: The Terms of Service and the Privacy Policy can be found here.